FREIVIO EXCHANGE · B2B SUPPORT

Member support

Member login & dashboardYour exchange jobs, membership and quotationsVerification & operator profileReview your evidence and account readinessContact Exchange supportStart a request or read your replies

Help with the Exchange

Membership and verification

Use your member dashboard to review onboarding and required evidence. Signing in or opening a support request does not approve your business for trading.

A problem with an exchange job

Include the job reference and a clear description below. Use the existing job messages and incident/dispute tools in your member dashboard for job evidence. A support request does not change a transport contract, award or payment.

Urgent operational help

Contact the other party using the agreed job contact details for immediate operational help. This desk is not live chat or an emergency service.

I booked a removal, courier or freight delivery as a customer

Use the customer support desk for the brand you booked with. These customer services are separate from Exchange membership.

Movivio customer support · Courivio customer support · Freivio freight customer support

Contact Exchange support

Sign in to send a private request about membership, verification or exchange work. Applicants can ask for help here too.